BACKGROUND OF THE STUDY
The performances of most organizations in both private and public sectors are mostly organization parings efficiency and effectiveness to that organizational design. Bureaucracy was popularized by various schools especially the fathers of Bureaucracy; Max Weber was popularized Bureaucracy in his work in 1922. “The theory of social an organization according to time” “bureaucracy means office power” because it adapted its name “bureau” in French which means office, while “cracy” feeling anglicized Greenland for power. Both words joined together (Bureaucracy) means office of power.
Max Weber was a historian that wrote about the emergence of bureaucracy from more traditional organizational forms (like feudalism) and it’s rising pre-eminence in modern society. Scott defines bureaucracy it as “the existence of a specialized administrative staff”. According to Weber, beau racy is a particular type of administrative structure developed through rational-legal authority. Bureaucratic structures evolved from traditional structures with the following changes:
1.Jurisdictional areas are clearly specified, activities are distributed as official duties (unlike traditional form where duties delegated by leader and changed at any time).
2.Organization follows hierarchical principle — subordinates follow orders or superiors, but have right of appeal (in contrast to more diffuse structure in traditional authority)
- Intention, abstract rules govern decisions and actions. Rules are stable, exhaustive, and can be learned. Decisions are recorded in permanent files (in traditional forms few explicit rules or written records).
- Means of production or administration belong to office. Personal property separated from office property.
5.Officials are selected on basis of technical qualifications, appointed not elected, and compensated by salary.
6.Employment by the organization is a career. The official is a full-time employee and looks forward to a life-long career. After a trial period they get tenure of position and are protected from arbitrary dismissal.
Weber said that bureaucracy resolves some of the shortcomings of the traditional system. Described above was his ideal-type construct, a simplified model (not a preferred model) that focuses on the most important features.
Weber’s view of bureaucracy was a system of power where leaders exercise control over others — a system based on discipline. Weber stressed that the rational-legal form was the most stable of systems for both superiors and subordinates — it’s more reliable and clear, yet allows the subordinate more independence and discretion. Subordinates ideally can challenge the decisions of their leaders by referring to the stated rules — charisma becomes less important. As a result, bureaucratic systems can handle more complex operations than traditional systems.
Bureaucracy and Unresponsiveness
Often public service organizations are criticized for being unresponsive to their customer’s needs.
One of Weber’s most serious concerns was how society would maintain control over expanding state bureaucracies. He felt the most serious problem was not inefficiency or mismanagement but the increased power of public officials.
A person in an important, specialized position will become to realize how dependent their bosses are on their expertise and begin to exercise their power in that position. Furthermore, the staff also begins to associate with the special social interests of their particular group or organization. Over history this has caused the shift in power from the leaders of society to the bureaucrats.
STATEMENT OF THE PROBLEMS
As bureaucracy is a tool effective performance in the public sector, efforts are neither mates to for the measurement, types and basic uses of organization relevant for varying level of efficiency requirement in the organization. This study is therefore, intends to research and solve the problems. Potential investigating of the study was based on the academic situation using Kaduna Polytechnic, Kaduna.
OBJECTIVES OF THE STUDY
Bureaucracy is purposed chosen as my focus due to its importance to an organization performance with particular references to Kaduna Polytechnic
The objectives of the study are to examine how bureaucracy can be used as a tool to effective and to seek efficiency in the public sector performance.
- To examine the meaning nature and score of bureaucracy.
- To examine the importance of bureaucracy to the public sector.
iii. To examine bureaucracy structure of Kaduna State Polytechnic, Kaduna.
- To examine the meaning nature and scope of public sector.
- To see into the problems faces by public sector.
- To examine the purpose of public to both individual and government.
vii.To proffer measurable solution to public sector problem.
IMPORTANCE OF THE STUDY
The importance of the study is to:
1) Help to conform that bureaucracy is paramount in any formal establishment which public sector happens to find itself.
2) The study throws more light and the roles of bureaucracy as a tool for effective performance of an organization.
3) More so, the study also service as a foundation for further studies in social science field.
4) Ultimately the study also serves as will help to improve performance in the public sector and contribute to academic development.
5) Above all stated, the study wills to contributed towards societal and Van cement.
SCOPE AND LIMITATION OF THE STUDY
The scope of the study is limited to bureaucracy as a tool for effective performance in the public sector, with particular references to Kaduna Polytechnic, Kaduna. This study will examine bureaucracy as a tool for effective performance in all Nigerian public section using a particular institution as a case study.
DEFINITION OF THE TERMS
1) Bureaucracy: Combination of French and Greek words which means an office power.
2) Effectiveness: According to as found dictionary means the date or duality of being able perfecting or hail an effect or efficient in task performance in practical application to public sector and services.
3) Public Sector: It means what is generally refers to as government services policy which inclines the civil services government parastatals policy and armed forces.
4) Public Service: The public service includes the government parastatals or government companies or public utility public co-operation and minced enterprises.