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Bureaucracy As A Tool For Effective Performance In Public Sector

The main objective of the research work is bureaucracy as a tool for effective performance in the public sector. (a case study of Kwara state polytechnic, Ilorin) The first chapter of the project which is chapter one will explain the background of the study and statement of the problem, aims and objectives/ purpose of the study and scope and limitations of the study, organization of the study and explain the definition of the study terms operational terms.

Chapter two of the study will deals with the literature review relating to the meaning and theretical frameworks. Current trends in thinking and summary of the chapter.

Chapter three will dismiss the methodology/research method and sample size. Population of the study, data collection instrument and method of data analysis.

Chapter four of the project will focus on data presentation/ analysis and interpretation of findings and the brief history of the case study, presentation of data analysis of data, testing of hypothesis and summary of the chapter.

The last chapter which is chapter five deals with the summary, recommendation and conclusion, summary of findings with recommendation and several bibliographies.


Title page





Table of content

            CHAPTER ONE

1.1 Background of the study

1.2 Statement of the study

1.3 The aims and objective of the study

1.4 The importance of the study

1.5 Research methodology/ research question

1.6 Scope of the study

1.7 Limitation of the study

1.8 Definition of terms

1.9 Brief history of the case study


2.1 Literature review

2.2 Theoretical framework

2.3 Current trends in thinking


3.1 Research methodology

3.2 Sample and population of the study

3.3 Source of data/data collection instrument

3.4 Method of data analysis

3.5 Research problem


4.1 Data presentation

4.2 Presentation of data

4.3 Analysis of data

4.4 Testing of hypothesis

4.5 Summary of the chapters


5.0  Summary recommendation and conclusion

5.1  Summary of findings

5.2  Recommendation





1.1                   BACKGROUND OF THE STUDY


The performance of most organization both the private and public sector are mostly depends on organization structure.


Bureaucracy in any organization brings efficiency and effectiveness to that organization as a method of organization design. Bureaucracy was popularized by max weber in 1922 in his work “the theory of social and economic organization” According to him, bureaucracy means office power, because it adopted its name from French “bureau” in French it means office while “cracy” being anglicized Greek word for power. The two words now join together (bureaucracy) means office power.


Max weber became father of the day he gave definite meaning to that organization system. Bureaucracy which is the same with public service organization is characterized with highly degree of specialization between the service and department. The bureaucracy approach to organization design is highly intended to control the affairs of organization structure by ensuring a high level of predictability in every workers behavior.

Through the application of general roles and procedures, the bureaucratic system ensure that the workers and as well as the customers of the public services receives fair treatment.

Bureaucracy as the traditional approach to public service postulates a system based on the legitimacy of control by the superior and the obligations of obedience by in nature and enforced by a system of sanction or reward.


As bureaucracy a tool for effective performance in the public sector, effort are not made to set pace or tempo for measurement, type and basic uses of organization relevant for varying level of effectiveness and efficiency requirement in the organization, this study is therefore intends to solve the problem.

However, the empirical investigation of the study was based on the academic situation using Kwara State Polytechnic as a case study.


Bureaucracy is purposely chosen as a focus to its importance to an organization. I therefore see this as paramount to the understanding of organization performance with particular reference to Kwara State Polytechnic Ilorin.

The aims and objectives of this study includes:

v To examine the meaning, nature and scope of bureaucracy.

v To examine the bureaucracy structure of Kwara State Polytechnic Ilorin.

v To examine the area where more bureaucratization will be needed and where it should be limit for effective performance.

v To examine the perorative given to bureaucracy.

Above all mentioned to exams the nexus between bureaucratic organization performances.


The study is important in the following ways: the study helps to confirm that bureaucracy is paramount until in any formal establishment.

The study throws more light on the role of bureaucracy as tools for effective performance of an organization. Furthermore, the study also serves as a foundation for further studies in social science field. Ultimately the study will help to improve performance in the public sector and contribute to academic development.

Above all stated, the study will help to contribute towards societal advancement.


This study employed both primary and secondary sources of data collection. By primary source of data collection, I refer to the interview questionnaire and other areas of interest.

By secondary sources of data, I refers to books, journal, magazine, newspaper and periodical conference proceeding.

The research questionnaire was administered on two types of student unions.


The national association of Kwara State students and student union government, Kwara State Polytechnic taken as the representative of the union. The student administered question were hundred (100) from each totaling (200) two hundred for the groups.


The questionnaire consisted of 20 questions coded as organization theory investigation questionnaire 1-20 (QTIA). The first question 6-10 was meant to test the first hypothesis the response to question 11-15 were meant to test hypothesis 2. While the third hypothesis was tested using responses to question 16-20, even dramatic change in programme activities and principle.


In conclusion, bureaucracy longetivity is a fact of historical life, Infact the ancients had public bureaucratic similar in form and function to modern bureaucratic types, so administration theory grew in the late nineteenth and earlier twentieth centuries to help explain the purpose the purpose function and continuation of bureaucracy.



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